GENNESIS is in private preview — public launch coming soon.
Help & Support

How can we help?

Start with the questions below — they are answered from what GENNESIS actually does today, and they say so plainly where something is still being built.

Home Help & Support

Start with your own business

The fastest way to understand GENNESIS is to build with it. Create your account, describe your business in your own words, and GENNESIS drafts your website and recommends your tools — you review, customize, and publish only when you are ready. Nothing goes public without your approval.

Create Your Business

Questions about a business on GENNESIS

Every GENNESIS business website has its own assistant, answering routine questions from that business's own FAQs, services, and hours — written by the owner, from their facts. For anything about a specific business, ask on that business's website.

Browse the Business Library

Honest answers, in plain language

GENNESIS is in a private preview. Where a capability is still in development, the answers below say so, plainly.

See every feature's true status

Questions, Answered Honestly

Frequently Asked Questions

Real questions, answered from what GENNESIS actually does today — and what it does not do yet. If a capability is still being built, the answer says so.

What exactly is GENNESIS?

GENNESIS is a platform that brings business creation and business management together. You describe your business, GENNESIS drafts a professional website and recommends the tools that fit it, you customize and publish, and then you manage bookings, orders, and customers from a private dashboard.

GENNESIS is currently in a private preview, being built and tested before any public launch.

Is GENNESIS only a website builder?

No. The website is the starting point, not the whole product. GENNESIS also includes appointment bookings with automatic double-booking prevention, customer records with history, orders and custom orders, a portfolio, an FAQ-based customer assistant, and an operations dashboard — and it is being developed toward commerce, marketing, and education.

Do I need technical experience?

No. Creating a business on GENNESIS starts with your own words, in ordinary forms — there is no code to write and nothing to install. If you can describe your business and fill in a form, you can build your GENNESIS website.

Can I create a business website from my phone?

Yes. The creation experience, the dashboard, and GENNESIS business websites are all designed mobile-first and work in a phone browser — the same small screen most owners actually run their day from. There is no separate app to download in the preview.

What types of businesses can use GENNESIS?

Many kinds: appointment-based services like salons and consultants, food businesses and custom orders, boutiques, childcare and education, photographers and creators, home services, fitness and wellness, and more. The tools adapt by business type.

Honestly stated: the core tools are available now, while the depth of industry-specific features varies and is still growing, industry by industry.

Can I customize my website?

Yes, extensively. You can customize your business name, tagline, about text, template design, accent colour, services, prices, durations, working hours, portfolio, and FAQ content — before you publish, and at any time afterwards.

Can I manage appointments?

Yes. Set your services and working hours, and customers book from the times that genuinely fit. The platform prevents double-bookings automatically, and you manage every appointment — including cancellations, which free the time again — from your dashboard.

Can I manage customer information?

Yes. A customer record is created automatically the first time someone books with you, and it accumulates their booking and order history. You can review and manage these records in the Customers panel of your dashboard.

Can I sell products or services?

You can present services with prices and take bookings and orders through your website today. What GENNESIS does not do yet is take payment: online checkout, digital product delivery, and a full storefront are in development, and no money moves through GENNESIS in the current preview.

Does GENNESIS use automation?

Yes — practical automation, working today: your website draft and recommended tools are generated from your description, available times are calculated and double-bookings prevented, customer records are created automatically, revenue totals compute themselves from your records, and an assistant answers routine questions from your FAQs. Larger automation — reminders, notifications, and marketing — is in development.

Will GENNESIS run my entire business for me?

No — and we will not pretend otherwise. GENNESIS automates repetitive administration so you get time and organization back, but you remain responsible for your business, your information, and your decisions. It is a powerful tool in the owner's hands, not a replacement for the owner, and it does not guarantee business success.

Can I change my website after publishing?

Yes. Publishing is not a lock-in. You can edit your text, services, prices, hours, portfolio, and design settings at any time, and your live website reflects your changes. You can also return a website to draft if you ever want it out of public view.

Can I keep my website as a draft?

Yes — that is the default. Every new website begins as a draft that only you can see when you are signed in. Visitors who reach a draft's address see a polite "not published yet" page. Nothing becomes public until you deliberately choose to publish.

How is my business information protected?

Passwords are stored only as strong cryptographic hashes, sign-in sessions are protected, and every business's data is separated on the server — authorization is checked on the server for every request, so one business cannot open another's records. Because GENNESIS is still a private preview, we recommend exploring with sample information while the platform matures.

What features are available now?

In the current private preview: private business accounts with secure sign-in (preview registration uses an access code), automated business creation, individual business websites with draft and published states, customization, services and working hours, bookings with double-booking prevention, customer records, orders and custom orders, portfolios, FAQ-based customer assistance, and an operations dashboard with schedule and revenue.

What features are coming later?

In development: payments and deposits, subscriptions and billing, public registration, confirmations and reminders, marketing tools, branding kits, digital product sales and delivery, and deeper industry tools. Further ahead in the vision: the GENNESIS Marketplace, GENNESIS Academy, premium templates, AI assistants, growth recommendations, third-party apps, custom domains, and multilingual support.

We do not publish launch dates for these — each arrives when it is built, tested, and ready, and this page's labels will change the moment it does.

Will GENNESIS support businesses internationally?

That is the long-term vision: GENNESIS is being designed as a global platform for business creation and growth. Today, the preview is in English and oriented to its first markets. Multilingual support is part of the future vision, and no international launch date has been announced.

How will pricing and subscriptions work?

Pricing and subscription plans are planned for GENNESIS's public future, but nothing has been published yet — there are no GENNESIS prices to quote today, and nothing in the current preview charges for anything. When plans are ready, they will be published clearly and in advance, and this page will say so plainly.